Bookmark and share

Need Help? Call 1-800-935-9911, Monday-Friday 9 AM - 5 PM EST Click here for international numbers

This site is guaranteed safe and secure

Privacy Policy

We are committed to giving you a safe and secure online shopping experience. We will not sell, trade, or rent your information to be used for any purpose to other parties.

This online Privacy and Security Policy applies to all information collected through this site, not to information collected offline.

By using LaurenSilvaGroup.com and this site, you agree to our Privacy and Security Policy.

Collection and Use of Information

Customer information is stored when you register on our site, place an order, respond to a survey, or through online communication (emails, chats, newsletter subscription, or when you leave comments on the site, or submit a product review).

When you register or place an order, we will collect your name, email address, mailing address, phone number, credit card information or other information necessary.

You can, if you wish, visit our site anonymously.

LaurenSilvaGroup.com may use the information we have collected in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings that you are most interested in
  • To better serve you in responding to your customer service requests
  • To quickly process your transactions
  • To administer a contest, promotion, survey or other site feature
  • To send out periodic email newsletters, if you have opted-in to receive email newsletters. If you no longer wish to receive email communications from us, please read the Opt-Out, Remove or Modify Visitor Information section
  • Visitors who register or participate in other site features such as marketing programs and "members-only" content will be given a choice, if they would like to be included in our email list and receive email communications with us
  • If you do not want to receive email newsletters, you will not receive any of our emails

Protection of Visitor Information

We uphold your privacy and security.

We do not sell, trade, rent or transfer personally identifiable information to outside parties without prior notice. We implement security measures and use 128-bit SSL encryption in order to protect the safety of your personal information from loss, misuse and alteration.

Your personal information is encrypted behind secured networks and is only accessible to a limited number of persons who have special access rights to such systems.

All sensitive data you supply, such as credit card information, are transmitted via 128-bit Secure Socket Layer (SSL) technology and is encrypted into our databases for use as stated in the Collection and Use of Information section.

Disclosure of Information to Outside Parties

LaurenSilvaGroup.com may, however, release your information to site partners who assist us in our website’s operations, business management and client servicing, as long as these parties agree to keep this information confidential.

We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect the website or other’s rights, property and safety.

Non-personal identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Customer Username and Password

To ensure a safer and more secure online shopping experience, LaurenSilvaGroup.com will require you to create a customer username and password for you to be able to purchase our products online.

You can create a customer username and password by clicking into "My Account" and fill up the required details. For lost passwords, click the “Forgot your password?” option found in the "My Account" section and follow the instructions.

LaurenSilvaGroup.com will not reveal your password to other parties. You may see or edit your customer information anytime you wish.

Use of Cookies

Cookies are small files that a site, or its service provider, transfers to your computer’s hard drive through your web browser. They may contain information such as User IDs.

LaurenSilvaGroup.com uses cookies to enhance your shopping experience and gather information about the site’s visitors and the number of times our site was visited. We also use cookies to help us remember and process the items in your shopping cart. Cookies enable us to provide you with content specific to your interests, based on your previous or current site activity.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. However, if you turn all cookies off, you will not have access to many features that will make your shopping experience more efficient. Without cookies, some of our features may not function properly. Should this happen, you may still place your order over the telephone through our Customer Service Hotline.

Opt-Out, Remove or Modify Visitor Information

You may modify or remove your information, or opt-out of our email subscription.

To modify your email subscriptions, you may amend your preferences by clicking the "My Account" section, and logging in. You may also click the "Unsubscribe" link in the newsletter, should you wish to terminate your subscription. You may receive an email when you modify your information during the email production schedule.

To delete all your online account information from our database, log in to the "My Account" section and remove your shipping address, billing address and payment information.

Please note that we may maintain information about individual sales transactions in order to complete the transaction, and for record-keeping.

Third Party Links

In our attempt to provide you with increased service value, we may include third party links in our site. These sites have separate independent privacy and security policies. LaurenSilvaGroup.com is not responsible or liable for the content and activities of these third party sites. Nonetheless, we seek to protect the integrity of our site and would welcome any feedback regarding these third party links.

LaurenSilvaGroup.com may also contract with third party service providers to assist us in better understanding our site visitors. These third party service providers are not permitted to use the information collected by LaurenSilvaGroup.com except for the purpose of helping conduct and improve our business.

Changes to the Privacy and Security Policy

This policy was last modified on August 13, 2008. LaurenSilvaGroup.com reserves the right to change to amend the Privacy Policy anytime. All changes will be posted on this page. Policy revisions will apply only to information collected after the date of change.

Questions and Feedback

LaurenSilvaGroup.com welcomes any inquiries, comments and concerns about our Privacy Policy. If you still have questions or concerns regarding our policy, please contact us.